I felt that I would be ok and would still at the very least make my money back and also get an idea of what to expect on future orders. Most people that I talked to said that I could count on around 10 to 20% of items being used condition or possibly not working. I figured it would be a learning experience and I was aware that I was taking a risk that I would be getting a percentage of items that would be used or possibly not working. I ordered a pallet of customer returns, having researched and talked to other people who have ordered from them I felt confident that I would be able to at the very least get my money back and possibly make a few bucks. I am new to the reselling world but after researching and weighing the risks I decided to take a chance on ordering from. They don't care that I spent $1200 (most of which being shipping) to receive half of what I ordered. says I signed for the shipment (which I did not), and that basically they weren't going to even try to find out what happened to my missing pallet. After 2 weeks, they finally told me to file a dispute so that can get in touch with UPS to find out what happened. So, someone at UPS kept helping me try to locate the second pallet, but they never were able to. I did not sign anything but let them leave the one pallet I received in my garage since the guy had to walk it down my street. I asked the UPS guy about it, and he said they only received the one. Fast forward to when I receive my shipment, and I get one of the 2 pallets I ordered. She also told me that is notorious for not labeling shipments correctly and that you might get what you ordered, and you might not. I called UPS Freight, and the woman I spoke to was able to help me find out where my pallets were and give me information on it, including the tracking number (which was not provided to me when I ordered my pallets). First, the shipment was a month late, but this is probably because Fedex Freight tried to deliver it somewhere in Baltimore (I'm in Louisiana). I ordered 2 pallets from (my first), and I have had a number of issues getting my shipment. They subsequently deactivated my logon credentials to their site, so I could not obtain the listing details to dispute with my credit card. I received a generic email from indicating no returns, no refunds, as is, etc. I attempted to contact via email (there was no phone number) about my issue with the vendor on their platform. I believe that this is a scam being purported by a vendor on their platform. For example, one package had five (5) paper collapsible popcorn containers, another package had two (2) small stickers that said 'Awesome' and 'Great'. It appears that the vendor purposely packaged miscellaneous paper products for the purpose of misrepresenting the items as customer returns. All shipping labels had different 'ship from' addresses and few different Pitney Bowes accounts, but included the same printing defect on the label indicating that they were all printed on the same machine. What I received was envelopes/packages with printed USPS shipping labels with tracking information indicating that none of the packages were ever provided to USPS for an attempt at delivery. Product description that I purchased was un-manifested customer RETURNS from a national retailer. Product was misrepresented on the website.
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